Hydro One Mobile App

You can now report a power outage from the app, in addition to finding out the latest status on existing outages.

Hydro One's Mobile app provides Hydro One customers with detailed information on power outages and restoration times throughout our service area in Ontario, Canada.

The outage map is updated every 10 minutes with information on number of customers affected, estimated restoration times, outage causes and crew status to keep you informed.

Hydro One Mobile App

Brief: Hydro One Mobile App provides customers with convenient access to manage their electricity account on the go. Designed to bring ease and efficiency, this app integrates myAccount self-service features right into the palm of your hand, allowing you to handle your electricity needs anytime, anywhere.

Core Features:

• ? View and manage your electricity bill and account balance directly from the app.
• ? Opt for paperless billing to keep your bills organized and environmentally friendly.
• ? Sign up for SMS notifications to stay informed about your account.
• ? Access 'time of use' electricity usage details for better consumption tracking.
• ? Quick reference to the app's Privacy Policy and Terms of Use to stay informed about your data.

Pros:

• ? Handy dashboard for quick viewing of account status and actions.
• ? Eco-friendly option with paperless billing to reduce paper waste.
• ? Real-time updates and notifications keep you promptly informed.
• ? Detailed usage insights help manage and potentially reduce electricity costs.
• ? Mobile convenience allows for easy management of your electricity account on-the-go.

Cons:

• ? Limited to Hydro One customers, not applicable for other electricity providers.
• ? Requires internet connectivity for real-time account access and updates.
• ? May not replace all functions of the full desktop site for some users.
• ? SMS notifications may incur standard message rates depending on the user's mobile plan.
• ? The app's full compliance to Privacy Policy and Terms of Use is crucial for maintaining user trust.

Price: ? The app is free to download and use, but it might include additional costs related to SMS notifications depending on your mobile carrier's plan.

Since the Hydro One Mobile App is a utility app for account management, the community section is not included in this description.

Remember, the effectiveness of the app may depend on its update frequency and compatibility with various device software versions. It's always wise to check the latest reviews and updates to ensure it meets your utility management needs.