Securus Mobile

The Securus Mobile app now requires Android 7.0 or higher. Please update to the latest version.

The app provides the following features to easily setup and manage our incarcerated connection services:

• Create a Securus Online account (required for app and website access)
• Change password and 4 digit PIN
• Setup security questions for easy password reset

Securus Mobile

Brief:

Securus Mobile is designed to help users stay connected with their incarcerated loved ones through a variety of communication services. With its seamless interface, users can easily enroll in video calling and manage prepaid calling accounts, facilitating remote, meaningful connections from anywhere with Wi-Fi or cellular data service.

Core Features:

• ? Video Connect®: Schedule and participate in video sessions with individuals in lock-up from any global location with an internet connection. A feature to test the connection quality ensures smooth communications ?.
• ? Subscription Services: Subscribe to Video Connect and call packages where available for continuous access without interruption ⌛.
• ? Management Tools: View, manage, and sync upcoming video sessions to your calendar. Handle contact photos and IDs, along with transaction and payment card details ?️.
• ? AdvanceConnect™ Account: Fund and manage your account to receive calls on selected numbers, view call details, and control call permissions and automatic payments ?.
• ? Securus Debit: Deposit funds for your contact's discretionary use, including calls, digital entertainment, and Video Connect sessions ?.
• ✉️ Messaging Services: Purchase stamps for eMessaging™, send messages, eCards, photos, and 30-second VideoGrams, with stamp transfer options for correspondence ?.
• ? Text Connect: Engage in short text exchanges where this feature is available ?.

Pros:

• ?‍?‍?‍? Maintain Contact: Enables meaningful contact with incarcerated individuals, fostering relationships despite distance.
• ? Scheduling Ease: Intuitive tools for planning and tracking upcoming sessions prevent missed calls and appointments.
• ? Flexibility in Services: Various accounts and subscription types cater to different communication needs and preferences.
• ? Automated Funding Options: Ensures account balances are maintained for uninterrupted service with AutoPay and TextPay options.

Cons:

• ?️ Variable Feature Availability: Not all services are available in every facility, which can limit usage options for some users.
• ? Financial Commitment Required: Requires investment in stamps, subscriptions, and account funding for calls and other services.
• ? Connectivity Dependent: Quality of Video Connect calls hinges on the strength and stability of the internet connection.
• ? Device Compatibility: Best experience often demands additional hardware like headsets, which may be a hurdle for some users.

Price:

• ? Securus Mobile offers free app download and installation, with variable costs for in-app purchases like video calling credits, message stamps, and subscription services. Pricing details for these services are dependent upon the facilities and the chosen plans.

Community:

As Securus Mobile is a non-game app, the community section is not applicable for this description.

Securus Mobile offers a bridge for those needing to maintain connections with incarcerated individuals, balancing advanced features with user-centered design, all packaged in a mobile interface for accessibility and support.