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Be My Eyes

  • 5.0 RATINGS
  • 690M DOWNLOADS
  • 4+ AGE

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About this app

  • Name Be My Eyes
  • Category Lifestyle
  • Price Free
  • Safety 100% Safe
  • Version 1.3.14
  • Update 04/19/2024

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Whether you need a pair of sharp eyes or have some sight to lend, Be My Eyes is a simple, free tool to help people see the world better, together.

Be My Eyes connects people who are blind or have low vision with a global community of volunteers and company representatives who are ready at a moment’s notice to lend their eyesight for everyday tasks.

FREE. GLOBAL. 24/7.

Be My Eyes is a support community millions strong, available globally day or night, and has volunteers answering calls in more than 185 languages. Join the community today!

Sign up as a user to get free visual support with tasks like reading labels, matching clothes, troubleshooting technology, setting up home appliances, or any other simple task a volunteer can complete over live video. If a task is too complicated or requires expertise, call one of our company partners for on-demand video customer support via Specialized Help.

If you have eyesight you want to share, sign up as a volunteer and answer calls from our blind and visually impaired users! Tasks are usually completed in just a couple minutes, and if you’re busy there’s no need to answer – someone else will get it.

App Name: Be My Eyes

Brief: Be My Eyes offers a compassionate and innovative solution for visually impaired individuals to receive assistance from volunteers worldwide. Through a unique live-video connection, users can get help with a variety of tasks that require visual interpretation, enhancing their independence and daily living.

Core Features:

  • ? Volunteer and User Sign-Up: Individuals above the age of 17 can register as either visually impaired users or sighted volunteers to be a part of the global support network.
  • ? Quick Connection Times: Be My Eyes connects calls based on language and timezone, boasting an impressive average wait time of mere 15 seconds.
  • ? Live Video Assistance: A one-way video and two-way audio call system enables volunteers to provide effective support by seeing what’s in front of the user’s camera.
  • ? Specialized Help: Users have access to on-demand video customer support from professionals at partner companies directly through the app.
  • ? Multitude of Uses: From reading labels and screens to navigating menus and matching outfits, the app encompasses a wide range of practical applications for daily assistance.

Pros:

  • ? Rich Community Support: With over 3 million volunteers, users can benefit from a large and caring community.
  • ? Various Real-life Applications: Whether in the kitchen, managing clothing, or dealing with digital tech, the service caters to many important aspects of life.
  • ? Inclusion of Specialized Help: Professional assistance from partnering organizations expands the support available within the app.
  • ? User-Friendly Interface: The design of the app makes it easy for all users to connect and communicate efficiently.
  • ? Culturally Sensitive Pairing: Connecting users and volunteers based on language and daytime timezone ensures a tailored and effective communication.

Cons:

  • ? Availability Limited by Region: Specialized help options depend on location and the company’s operating hours, which may limit accessibility for some users.
  • ? Possible Dependence on Volunteers: The immediacy and quality of help could vary based on volunteer availability at certain times.
  • ? Internet Dependent: Requires a stable internet connection for the live video and audio calls to function smoothly.
  • ? Potential Privacy Concerns: As with any service that uses live video, there could be concerns over privacy during calls.
  • ? Language Barriers: Although the app aims to match language preferences, there could still be challenges in matching users with volunteers who speak less common languages.

Price:

  • ? Free: Be My Eyes is available for free to all users, emphasizing its commitment to community service and accessibility.

Community:

Be My Eyes is more than just an app; it's a community that bridges the gap between those who need visual assistance and volunteers eager to lend their sight, all while fostering connections and understanding across the globe.

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